Returns, Refunds & Exchanges
We operate a strict returns policy and although we are happy to exchange or refund items that we sell, unfortunately, we cannot accept returns on items or garments that have had any customisation or have been personalised. However, if a mistake to the customisation has been made by us, we will be happy to refund or exchange the item. The customer will be responsible for any mistakes made at the stage the customisation was requested.
The customer has 14 days to return any unwanted goods without customisation. All goods must be in the original condition as purchased and MUST NOT have been worn. We regret postage and packaging cannot be refunded and recommend using a recorded delivery service in case of product loss. Customers have 30 days to return an item if it is faulty or has been sent incorrect to that of which was ordered, we must ask that return postage costs are paid by the customer.
Please contact us for information regarding returns Contact Us