Privacy Policy

This privacy policy sets out how KOfficial uses and protects any information that you give when you use this site.
By using our site you signify your agreement to the privacy policies described herein. If you do not agree with our privacy policies please do not use our site or service.
KOffical respects and safeguards the privacy of every individual who visits our website. This privacy Statement is a formal document that outlines the information which may be collected about you while you use KOfficial, and how that information may be used. This Statement will also instruct you on what to do if you do not want your personal information collected or shared when you visit the KOfficial website.
KOfficial is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
KOfficial may change this policy at any time by updating this page. You should check this page from time to time to ensure that you are happy with changes.

Who We Are

KOfficial is an online retailer of designer sportswear.

When you use these services, you will share some personal information with us. Please be assured that we are fully dedicated to the protection of your personal information.

Who controls the data?

KOfficial determines the purpose and means of the processing of your personal data our contact details are

KOfficial, Unit 16746, PO Box 6945, London, W1A 6US


If you have any questions or concerns regarding the personal data you have given us please contact us at any time, we are more than happy to help.

What Personal Data do We Process?

We collect, use, share, transfer and store different types of your personal data as a result of you visiting and using our services on our site. The data we collect includes

Personal data you give to us

  • When you create an account you are required to give

An email address



  • Optional additional information can also be provided in your profile such as


Full Name



Phone Number

Personality traits, likes and dislikes

  • When you contact our customer support we collect information you choose to share

Your conversation with the support team

General information provided by you to help assist you with your enquiry

  • When you make a purchase

We collect your Full name, postal address, email address, IP address, country and payment type.

We do not store card details this data is processed by our secured payment provider.

Usage and content Information

  • Pages of our site that you visit
  • The time spent on the site
  • The time and date of your visit

Log Data and Device information

  • Your IP address
  • Date and time you logged in
  • Hardware, software or internet browser you use
  • Information about your operating system such as version.
  • Cookie information that may uniquely identify your device or browser.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie by no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can chose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What do we use your personal data for?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  •  To allow you to use services on our site
  •  We may use the information to improve our products and services
  •  We may periodically send you promotional email about new products, special offers or other information   which we think you may find interesting using the email address which you have provided.
  •  From time to time, we may also use your information to contact you for market research purposes.

We may use the information to customise the website according to your interests

How do we protect your Personal Data?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We comply with the EU Data Protection Regulation (GDPR) which provides a high level of protection of your personal data.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Sharing your data

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you opt into this service on your profile page.

Your Rights

You may request details of your personal information which we hold about you. If you would like a copy of the information held on you please email us at In certain cases you may also be entitled to requests copies of personal information in machine readable format and request us to transmit this to another Service Provider where technically feasible, please request this at the email address above. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.

You can manage your personal data within your profile page and have the option to change data and marketing settings at any time.

If you consider that our processing of your data infringes the GDPR you have the right to lodge a complaint with a supervisory authority.

Data Retention

We will hold your personal information for the duration of your live account profile on our site. If you wish to erase your personal information and close your account please contact the support team who will ensure your account is erased.

Please note that we may retain some of your personal information to the extent necessary to comply with our legal obligations such as, legal reporting and auditing requirements, log records requirements.

If you have any questions or require any further information please do not hesitate to contact us.